
Frequently Asked Questions
Windows & Doors: After your initial call, we'll schedule a time to take measurements and gather details for your project. We then send that information to our suppliers to confirm pricing and availability. Once we hear back we will compile an estimate and send it off to you for approval. Once approved, your order is placed and typically takes around 8 weeks for arrival. We then contact you to choose a date for installation, typically getting install done in 1-2 days time.
Screens: Custom screens and repairs usually take about 1 week to arrive after your order is placed.
Windshields: If your windshield isn't in stock, we can usually receive it within 1-3 business days. Once it arrives we will call to make an appointment that works for you. We ask all vehicles to be dropped off between 8-9am and you can expect to pick it up mid-afternoon that same day.
Rock Chip Repair: Repairs only take about 30-45 minutes and can often be done while you wait.
Blinds & Window Coverings: We'll come by to take measurements and discuss your preferences. After sending details to our suppliers, we'll send you an estimate for approval. Once confirmed, orders typically take around 2 weeks to arrive.
Glass & Mirror Cutting: Most basic glass and mirror cutting jobs can be done the same or next day.
Shower Glass & Enclosures: We'll start by taking measurements and confirming the design details. After supplier confirmation and order placement, shower glass typically takes around 2 weeks to arrive.
Framing: Custom framing jobs usually take a few days to complete, depending on size and materials.
Heavy Equipment Glass: We can typically complete heavy equipment glass repairs or replacements the same day, depending on glass availability.
Auto Detailing: Detailing services take anywhere from a couple hours to a full day depending on the package and condition of the vehicle.
Yes. We handle all ICBC auto glass claims. Fill out our online form or bring in your insurance papers, and we’ll take care of the rest.
Visit the service page for the work you’d like done and fill out the attached form. Once submitted, someone from our team will review your request and reach out using your preferred contact method. After answering any questions we’ll book a date and time that works best for you.
Yes, we do. Rock chip repair is available at both locations. No appointment needed for small repairs — drop by or call ahead.
Yes. We supply and install:
Vinyl windows
Patio and storm doors
Exterior glass doors
Sealed/fogged unit replacements
All hardware (wheels, latches, knobs)
Our services are available for both residential and commercial jobs.
Absolutely. We specialize in all types of glass cutting:
Residential & commercial
Custom-cut plate glass
Plexiglass and plastics
Decorative or structural
Display cases, tabletops, fireplace glass, and more
If it involves glass, we can cut it.
Yes. From windshield replacements to classic car glass, heavy equipment, and custom jobs, we handle anything with auto glass. We also fabricate plastics and offer tinting options.
Yes, we do! Interior and exterior detailing packages are available. Call us or fill out the detailing form online for a quote.
Yes. We provide:
Custom glass for display cases and tabletops
Wall mirrors and framed mirrors
Picture framing services
If it’s glass and needs a perfect fit — we’ve got you covered.
Yes. We cut residential and commercial keys (non-automotive). You’re welcome to drop by during business hours or fill out a request form online.
*Please note, we are not a locksmith (yet!)
We have two locations in Princeton, BC:
VBG Glass – 121 Vermilion Ave
Princeton Auto Glass & Accessories – #2-600 Similkameen Ave
Both locations are open Monday–Friday 8:00–4:30, Saturday 9:00–1:00


